In any business fulfilling customer orders are as important as acquiring the customer itself. Whether you are selling a product or providing a service, it becomes necessary to quickly process your customers' orders. Order processing is an important link in any sales process and doing it right ensures that you are one step ahead of the competition in generating new business and also strengthening existing client relationships.
ORDER PROCESSING SERVICES THAT WE OFFER
At Epicomm we process orders employing a judicious combination of order processing software and manual intervention.
We process order’s from all platform’s like amazon seller Central, ebay, Walmart.
We are extremely meticulous and will validate and authenticate your orders quickly and without errors from amazon seller central, eBay, Walmart etc.to supplier’s website. We will enter the items' names, quantity, price, address, order tracking number, etc to the supplier’s website with nearly one hundred percent accuracy.
Our Order Processing Services professionals will also help you with inventory management. We will periodically update SKUs, product availability, and product prices to the amazon seller central, Walmart, eBay, etc.
Our professionals will periodically update your customer data like names, email and postal addresses, and phone numbers.
EpiComm manage our customer’s drop-ship business by handling amazon seller central account & we process amazon orders for various products by placing orders to B2B and B2C websites.
What do we do?
Process all the orders received on amazon on to the customer’s supplier platform, there might be multiple supplier.
Once logged in we identify supplier by SKU number then go to supplier’s website provided by our customer and enter each and every details and verify the same and place order’s there.
Also look into canceled order’s on amazon and by coordinating with our customer do accept or reject cancellation and update the same, also look into duplicate order’s.
For shipped order’s cancellation, Shipment tracking ID, we do communicate with supplier directly using our customer’s mail client or can use our if customer allows.
Also manage inventory on amazon as per client’s rule and update the same on amazon and also update out of stock product’s on amazon.
Daily, we close shipped order’s with tracking ID and shipment method on amazon using amazon template or manually.
Additionally, also manage and process order's on Walmart, ebay etc.
Send report about daily processed order’s to the customer.